The Evolution to Workforce Management

The Evolution to Workforce Management

The phases of the moon and the sundial were ancient means of keeping time (the sundial was mentioned in the Old Testament). Candles, water, and other such methods for keeping and recording time also existed prior to the invention of the mechanical clock sometime near the end of the 13th century. According to the non-profit organization, Peoples World, in their online article entitled Today in labor history: Employee time clock invented [i], the employee time clock was invented on November 20th, 1888 by Willard Bundy a jeweler living in Auburn, N.Y.

A loose and rapidly researched history of the spreadsheet was mapped with the help of Wikipedia where the most popular IBM’s Lotus 1-2-3 from the 1980’s was rivaled and lost widespread use to Microsoft’s  spreadsheet, Multiplan which was released, according to Wikipedia’s article on Lotus 1-2-3, in 1987. In the early 1900’s the Excel spreadsheet was created.

The spreadsheet’s strength lay in its ability to analyze numerical data. Patterns and trends appear when analyzing this data, however when pulling from large sets of numerical data the formulas needed cannot meet the exactitude required in order to rely on the data.  Add cross-over data between various departments in your organization and spreadsheets, again, lose their usefulness as the formulaic requirements exceed the software’s ability to be reliable. Then, there is the question, when was the last time a spreadsheet sent you a reminder?

WFM can interface data across multiple departments, a short list can include

  • Payroll
  • Production
  • Marketing
  • Human Resources
  • Scheduling
  • Maintenance

The future has past; most people are now trying to catch up with it. The evolution of technology that has brought the modern business world to Workforce Management usage is complete. Workforce Management Software supports complex rules.

[i] Companies with unionized labor select Workforce Management Software because the complex scheduling and pay issues are applied specifically to the existing business. See The Benefits of Workforce Management and Worksight.net for more information.

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